“Pro-active Pam” otherwise known as: “Oh, that Pam”! Pam is diligent and efficient! Pam is clear & precise. Pam is always “on task” but in a good way. She would NEVER let you make a decision that is not right for you OR your family. She is diligent with keeping you on-track. So if you’re a procrastinator…then Pam is the girl for you….because she will make you do it….that’s what I mean about being “on task”…Pam won’t let you dillie-dallie around, no time for it! Our experience with Pam was awesome. Thank you.